Effortless NHIF Payments: A Comprehensive Guide for Individuals and Employers via M-Pesa

Healthcare is a fundamental aspect of our lives, and in Kenya, the National Health Insurance Fund (NHIF) stands as a beacon, ensuring access to quality medical services for its members. As of December 8, 2023, NHIF has introduced a user-friendly method to make contributions through the widely used M-Pesa platform, offering unparalleled convenience for both individual members and employers.

How to Pay NHIF Individual Contributions via M-Pesa:

  1. Access M-Pesa Menu:
    • Dial *334# on your mobile phone to access the M-Pesa menu.
  2. Select Lipa Na M-Pesa:
    • Choose “Lipa Na M-Pesa” from the menu options.
  3. Choose Pay Bill:
    • Select “Pay Bill” and enter NHIF’s Paybill Number: 222222.
  4. Enter Account Number:
    • Input your NHIF account number in the format NHIFM-ID NUMBER (e.g., NHIFM-11223344).
  5. Enter Amount:
    • Specify the amount you wish to contribute.
  6. Enter M-Pesa PIN:
    • Confirm the transaction by entering your M-Pesa PIN.
  7. Receive Confirmation:
    • You will receive a confirmation message from M-Pesa and NHIF.

How Employers Can Pay NHIF Contributions via M-Pesa:

  1. Access M-Pesa Menu:
    • Dial *334# on your mobile phone to access the M-Pesa menu.
  2. Select Lipa Na M-Pesa:
    • Choose “Lipa Na M-Pesa” from the menu options.
  3. Choose Pay Bill:
    • Select “Pay Bill” and enter NHIF’s Paybill Number: 222222.
  4. Enter Account Number:
    • Input your NHIF employer account number in the format NHIFE-ESlip NUMBER (e.g., NHIFE-112233).
  5. Enter Amount:
    • Specify the employer contribution amount.
  6. Enter M-Pesa PIN:
    • Confirm the transaction by entering your M-Pesa PIN.
  7. Receive Confirmation:
    • You will receive a confirmation message from M-Pesa and NHIF.

This streamlined process aligns with the Kenya Gazette No.16008 of 2022 and the Presidential Directive, simplifying NHIF payments for enhanced efficiency. NHIF ensures immediate notification upon payment, and individuals and employers can verify their payment status through the official NHIF website or mobile app.

In compliance with government directives, all other mobile money payment platforms have been discontinued. For further assistance or inquiries, contact NHIF’s Toll-Free contact center at 0800 720601 or email customercare@nhif.or.ke.

In conclusion, the transition to M-Pesa for NHIF payments marks a significant leap towards a more accessible and efficient healthcare financing system in Kenya. Embrace the simplicity, contribute seamlessly, and secure your health with NHIF

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